Privacy Policy

Thank you for enjoying deutscheCraft

We at deutscheCraft are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Who we are?

The website https://deutschecraft.com is owned by Bostelmann Trading & Services Limited, Registered Office: Stone Mill Farm Barn, Dewlands Hill, Crowborough, TN6 3RU; Registered in England and Wales: No. 7761000, which is the party responsible for collecting the data.

Personal data we may collect about you in a different way

We can only provide the goods and services ordered by you if you provide us with your business data. When you give it to us or give us permission to obtain it when you sign up for your personal account to order at deutscheCraft, you give us certain information voluntarily. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address, delivery address and any other information you give us.  If you buy something on deutscheCraft, we collect payment information, contact information (address and phone number) and details of what you bought.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website www.deutschecraft.com to you, for billing and order fulfillment.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function.

Your personal data

Furthermore your personal data will be used to:

– administer your account with us;

– verify and carry out financial transactions in relation to payments you make online;

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.

For further information about how we use cookies, please see our cookies policy here.

How long we keep your information

We keep your information only so long as we need it to provide deutscheCraft to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

Your options in relation to your personal information

You have options in relation to the information that we have about you described below. To exercise these options, please contact us

  • Access the information we hold about you. We’ll usually share this with you within 30 days of you asking us for it.
  • Have your information corrected or deleted. You can update your information in your settings. If you have problems updating the information or if you would like us to delete it, contact us.
  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails. If you opt out of receiving marketing messages from us, we may still send you newsletters and updates about your account, such as when another user comments on one of your Pins. We only send you marketing material if you’ve agreed to it, but if you’d rather we don’t, you can easily unsubscribe at any time.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:

– access to your account is controlled by password and username which are unique to you;

– we store your personal data on secure servers;

– payment details are encrypted using SSL technology.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Google Analytics is also used to track website trends without identifying individual visitors.  The cookie used by Google Analytics stores information such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to Jan Christian Jewellery.
Our site may link to other websites and we are not responsible for their data policies or procedures or their content.

How we make changes to this policy:

We may change this policy from time to time and if we do, we’ll post any changes on this page. If you continue to use Jan Christian Jewellery after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.

Our contact details

We welcome your feedback and questions. If you wish to contact us he best way to get in touch is through our Solution Center, please send an email to solution@deutschecraft.com or you can write to us at Jan-Christian Jewellery, Stone Mill Farm Barn, Dewlands Hill, Crowborough, East Sussex, TN6 3RU, UK or give us a call 01825 830 133. Effective 15.05.2018